General
Exactly what is the difference between Beard Oil and Beard Butter?
Beard Oil and Beard Butters are wonderful ways to treat, nourish, and sustain a luscious and luxurious beard or moustache – but what does each do?
Beard Oil is the ideal daily moisturizer and conditioner for beards. It has light styling properties and delivers exceptional care to the skin underneath your beard or moustache. Beard Oil is a viscous liquid that is usually distributed in a dropper or pump.
Beard Butter is a more solid option, literally and figuratively, for both styling and nourishment. Offering a deeper conditioning experience, Beard Butter is a solid product that also doubles as a terrific styling product.
How long will it take before I start seeing a difference?
First of all, you’ll start to feel a difference almost immediately. Our products are carefully curated and formulated to deliver exceptional results right away. Each product is infused with specific scents with specific impacts in mind, and the incredible moisturizing power of our products will be noticeable immediately. As to how long it will take to heal and cure damaged beards or hair – your mileage may vary. Typically, our clients see improvements in 2-4 weeks.
Okay, do I REALLY need special products for my beard and moustache?
Short answer: Yes. You do.
Longer answer: Special care for your beard and moustache goes far beyond just looking smooth and stylish – it is actually critical to maintaining healthy skin and facial hair. Much like proper care for your hair and skin is a necessity for skin health and nourishment, facial hair maintenance is a crucial component to your personal hygiene routine if you have a beard or moustache. However, keeping your beard washed, clean, and nourished is even more critical to your overall skin health due in part to its proximity to your mouth – an absolute vector for bacteria and food particles. Beard hair and facial skin has a unique set of needs, and as such, special products are an absolute must in order to keep your beard looking lush and staying clean.
Can’t I just use my regular soap or shampoo for my beard?
Depends, do you like split-ends and irritated skin?
While beard hair might feel coarse and tough, the truth is that the basic molecular makeup of these follicles and strands are far more delicate than you realize. Additionally, facial skin is among the most sensitive on your entire body, and is quick to become irritated or even infected if damaged by the wrong product. Most standard soaps and shampoos are filled with irritants and chemicals that can cause split-ends in beards, dry and frizzy hair follicles, and super irritated skin under the hair. By using products that focus on cleanliness, including oils and butters that are nourishing while not causing build up, you can protect your beard and skin without doing damage.
Account
I can’t sign in or forgot my password. Please help.
No problem! At sign in, just click “Forgot password?”, enter your email address and we’ll send you an email to reset it. Still have problems? Contact us.
How do I reset my password?
If you have forgotten your password, there is an option on the login page that will redirect you to enter the email address associated with your account. We will then send you an email with a link to reset your password. If you are still stuck, send us an email at info@bahawat.com and we'll help you out.
How do I confirm my account?
Once you have created your account, you will receive a welcome email, confirming that your account has been activated.
I've forgotten the email address I signed up with, what do I do?
Email us at info@bahawat.com, and we will help you out.
Manufacturing
Where are your products manufactured?
Our products are all proudly manufactured in the USA.
Are your products cruelty free ?
yes.
Shipping
How long will it take to receive my order?
Domestic orders with in-stock products are estimated to arrive within 3 to 5 business days after leaving our warehouse. International shipping speeds vary by location, but typically arrive within 9 to 11 business days after leaving our warehouse. A shipping notification with tracking link is emailed to you as soon as your order ships.
Where can I find my tracking number?
Once your order ships, you will receive an order confirmation and tracking email, which includes your tracking number.
Does Bahawat ship internationally?
We do! We ship orders internationally. Please note that shipping fees, duties, and taxes may apply and we cannot accept returns on international orders.
How do I change my shipping address?
Simply log into your account to manage your shipping address. If your order has already processed, please reach out to info@bahawat.com.
Subscription and order management
How does subscription work?
A subscription with Bahawat allows you to receive Bahawat products at a consistent frequency, set by you. This way, you never run out! You also receive a 10% discount on your order for subscribing.
If you're interested in subscribing, simply choose the Subscribe & Save option on the product page and select your order frequency. Please note that certain items are not available through a subscription.
Once you have subscribed, you will be in complete control of your subscription. You can change the scents you receive, the frequency you receive them or even your next shipping date at any time. In addition, you can update your address, cancel your subscription, or skip a shipment at any time simply by logging into your account.
How do I cancel or pause my subscription?
If you feel that you need to pause or cancel your subscription, you can do so through your online account at any time. Please note, however, that if your order is already on its way, your subscription adjustments will be reflected in your following order.
What if I don't receive my order?
Please reach out to us at info@bahawat.com and we’ll help you track your order.